State Bank Of India [SBI] — Refunded money from Paytm

Address:

Kolkata, West Bengal, 700032

Sir, my paytm account of phone no. [protected] was refunded me a some of rupees 264 in my bank account sbi, j. U. For a return of products on 29th april, 2017. Still now its not reflected in my bank account. Paytm again and again told me that they refunded my money with arn no 75044027120017039421385 and a transaction no [protected]. And paytm told that i should contact with my bank sbi j. U. But in bank they again and again told me that they could not done anything and i should contact with paytm and sbi customer care. I contacted sbi customer care i they are unable to solve the problem and told me a that branch should take a the step for solutions. But bank counter no 16 all-time told me that problem will be solved by customer care through phone service. Also paytm told everytime that they transfer the money and bank is now responsible. But bank dont help me anything. Please help me. Its a complete harrassment by bank, i was going to bank three times in last two weeks.