State Bank Of India [SBI] — resolution taking time - complaint no - [protected]

Address:

Road No-17, Rajiv Nagar, Patna-24, Patna, Bihar, 800024

Dear sir,
Last complaint no was closed dated 12.11.19 without my concern and than after i have raised another complaint on the same day with complaint no [protected]. It has been 10 days but complaint still not resolved & amount not credited back to my bank account.

Can you please reply why it is taking time & why the amount not refunded till now

Regards
Mohit verma
M. No - [protected]

On 12-nov-2019 8:31 am, mohit wrote:
Solution not done

On 08-nov-2019 11:33 pm, mohit wrote:
Dear sir,

I have done the transaction at one of the shop at varanasi dated 05.11.19 through pos machine vide transaction id[protected] of amount rs 16230/- but the transaction was unsuccessful & still waiting for the amount to credit in my bank account no - [protected] but still the issue not resolved.

Kindly look into urgently to resolve the issue & get the amount of rs 16230/ to be credited in my bank account at the earliest as i need money urgently.

The refund should take 48 working hours but why taking so much time for refund.

Regards
Mohit verma