State Bank Of India [SBI] — Rough behaviour of a particular employee with customers

Address:

Dehradun, Uttarakhand, 248195

One particulr employee Mr Baghel of the SBI IPE branch located inside ONGC IPE Campus is highly ill behaving and behaves very rudely with every customer for any small enquiry. Inside the ONGC Campus mostly highly literate people are there and the said Bank is holding the Salary account of almost all employees. SBI should post a civilised employee here as almost all employees do not posses any nuisance value and do not retaliate irresspective of the high handed rough behaviour of Mr Baghel. He takes advantage of the simplicity of the customers in this branch. After the demonitisation his ill behaviour has further compounded. To day (23/01/2017, about 12:00 hrs) while I enquired him about the limit regarding withdrawal on the begining of a week he started abusing me infront of my fellow colleagues and the present Bank staff rather than politely explaining me the issue. Such employee should be immediatele replaced as there are a lot of resentment against Mr Baghel. He is even beyond the control of the Bracch Manager, Mr Saklani. Please act, or else customer may switch to other banks/branches.