State Bank Of India [SBI] — Rs.4078 GST paid on 13.8.2020 deducted from sb account but not credited in cash ledger in GST Portal Refund regarding

The Txn Ref no given by SBI is Ref.no.[protected]IK0AQLMLK7 its also in Attach file detail. But today while I am going to complaint about this through Complaint Form of SBI, it said the Ref no is wrong & it starts with II, I think this was the reason the amount not credited in cash Ledger of the party in GST portal Party : R.R.Enterprises Gstin 33AAGFR1635L1Z6
So please go through it & make refund of Rs.4078 in my Account so as to enable me to make GST payment in a fresh Challan I have received a Greivance Reply from GST as under
Dear Taxpayer,

This is regarding to the Grievance ARN GA[protected]S:
The on demand verification with the Bank failed due to following reason:
Payment details cannot be updated as your bank has sent incorrect response. Please contact the bank to resolve this. so please do the needful
T.H.Sundaramahalingam A/c No.[protected] SBI
[protected] screen print of Amount deducted from account in attach file