State Bank Of India [SBI] — SBI Card Fraud Charges

Hello, Due to unavailability of ISD Coded customer care number for SBI cards I couldn't reach out to them to deactivate my SBI credit card, while I was residing aboard during the period from November 2021 to April 2022 during which a transaction of Rs. 999 was made from my credit card which was automated on Amazon Prime and I wasn't aware of that. My previous card was expired on November 2021 and I got the new one while I wasn't available in India. and I haven't used that card even physically I don't have it. Now the amount has been reached to Rs. 6000 even after I tried to contact SBI Card customer care for the termination of my card but due to unavailability of ISD number. I tried to reach out with them through twitter and they responded that they don't have any ISD number at that time I don't know how to reach out and deactivate my card as I was not using that card from very longtime. I tried talked to them multiple times and they are not even considering or listening to my problem. I had already paid the transaction amount which was Rs. 9999 and informed them to settle it but they are not listening and every month they are adding and increasing the late payment fees. I am trying to settle down the matter from February 2022 but they are not responding properly and every time a new agent called me and discuss the same issue and they say they will call me back but no one do that. Please help me to settle down this matter I am suffering from very long time.