[Resolved]  State Bank Of India [SBI] — SBI COLLECT PAYMENT FALIURE and money got deducted

I had paid my vtu pdc fees Rs.400/- through SBI Collect by scanning the code through Phonepe UPI. But the transaction is shown as failure with reference to DUD7655441 in SBI Collect. But the Amount got deducted from my account and I did not yet recieve a refund. The transaction was done on 2nd November 2020. The UPI payment proof is attached alongside this complaint. This is very disappointing that there is no sign or notification regarding the thing from the side of SBI Collect and the money is deducted.
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Nov 7, 2020
Complaint marked as Resolved 
Sbi
State Bank of India [SBI] customer support has been notified about the posted complaint.
Nov 07, 2020
Updated by Dileep15
I didn't receive refund but sbi send as message your refund will be credited to your account i waited for 2 days but didn't get refund i attached photo of message recived from flipkart

Nov 07, 2020
Updated by Dileep15
I didn't receive refund but sbi send as message your refund will be credited to your account i waited for 2 days but didn't get refund i attached photo of message recived from SBI

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