State Bank Of India [SBI] — Sbi credit card agent harassment

Hi Team,

I had used sbi credit card and bill is 100000 as due to some reasons i was unable to pay my amount and i had got call debt collector name Rahul.i asked him about his detail and from which branch he is but he refuse to give me detail i was asking time to repay my credit card or i asked to settlement in to emi process, but he was not listening to me and using very abbusing language and threatnig my life i was very panic on this situation and i was unable to continue my life in proper way and if not i was ready to suscide if action not taken i was ready to die.I told him about my financial condition is not good because I lost my job in lockdown and I am a single mother.I request you to pls ask your agent for not harresing me.

kindly please requesting bank to give me some time to pay my credit card so that without fail i will close my card

Regard
Nida