[Resolved] State Bank Of India [SBI] — sbi credit card frauds complaints | |||
Sbi credit card frauds complaints, Myself subir ghosr holding sbi credit card ([protected]) received telephone on. 24th nov. 2017on my mobile no. [protected] on behalf of sbi offering sbi discount card along with some gifts. The person who was fraudulent on phone introduced as a sbi to seema chauhan (Mob. No. [protected]) and told that all customer of sbi are offering the facility. Therefore, your details are being verified. After this the person with the fraud himself mentioned about my name, address, card no. And date of birth and asked whether this is true or not and say yes or no. I said yes and then he asked my cvv no. For issuing a new card and phone keeping a message of deduction of rs. 5000 from my card. Therefore, please check this serious case and return my amount which is deducted by the fraud. I have already asked sbi credit card reference no.[protected] to stop access to sbi credit card so that further transactions can be stopped. Also, kindly issue one new credit card. Regards Subir ghose ([protected]) Was this information helpful? | |||
Feb 2, 2018 Complaint marked as Resolved State Bank of India [SBI] customer support has been notified about the posted complaint. Verified Support Dec 27, 2017 State Bank of India [SBI] Customer Care's response Dear Customer, Apologies for any inconvenience caused. We would love to get in touch with you and address the issue, request you to please mail us your contact or card details at [protected]@sbicard.com mentioning reference number 8263 in your mail to enable us to address your concern on priority.
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 2 Comments | |||
Comments
HI,
I got sbi credit card Jan 2019, i used it for purely government transaction like tenders and devotional website. One day 19/03/2019 i am getting continuous messages that decuted of 36.99 SAR and its doubled after 4 sms 73.98 SAR, unable to send the sms, customer care not reaching, app got freezed, finally after 2 mins app opened and i denied one transcation of 73.98 and blocked the card, i got a messages like we seen in one tamil movie. after one hour my call connected to customer care and i got confirmed that my card is blocked. and informed about the 5 transcations, they provided the one email [protected]@sbicard.com and they confirmed that amount will not be settled. today i saw that transactions are settled, no reply from sbi, i try to send the email from sbicard.com and getting message ( sorry your interaction couldnot be submitted due to some technical issues. please try again some time ) . sms not going from any service provider, unable to send email from the sbi card website, no reply from [protected]@sbi.com.
One thing now i understood dont belive the indian banks. They are unfit to maintain security. India public sector banks never support the people who are prompt. They only support the defaulters who ran away from country.
i am using another international bank credit card from last 12 years and never faced such a fraudalent issues. i never revealed to anyone about the credit card details and cvv, i never saved the card details anywhere. i heard that sbi server has been hacked and data was stolen, now i confirm that is correct. if that is true sbi must change the all credit card holders cards ( i mean reissue the cards ) else many people under the risk who has sbi credit card.
I got sbi credit card Jan 2019, i used it for purely government transaction like tenders and devotional website. One day 19/03/2019 i am getting continuous messages that decuted of 36.99 SAR and its doubled after 4 sms 73.98 SAR, unable to send the sms, customer care not reaching, app got freezed, finally after 2 mins app opened and i denied one transcation of 73.98 and blocked the card, i got a messages like we seen in one tamil movie. after one hour my call connected to customer care and i got confirmed that my card is blocked. and informed about the 5 transcations, they provided the one email [protected]@sbicard.com and they confirmed that amount will not be settled. today i saw that transactions are settled, no reply from sbi, i try to send the email from sbicard.com and getting message ( sorry your interaction couldnot be submitted due to some technical issues. please try again some time ) . sms not going from any service provider, unable to send email from the sbi card website, no reply from [protected]@sbi.com.
One thing now i understood dont belive the indian banks. They are unfit to maintain security. India public sector banks never support the people who are prompt. They only support the defaulters who ran away from country.
i am using another international bank credit card from last 12 years and never faced such a fraudalent issues. i never revealed to anyone about the credit card details and cvv, i never saved the card details anywhere. i heard that sbi server has been hacked and data was stolen, now i confirm that is correct. if that is true sbi must change the all credit card holders cards ( i mean reissue the cards ) else many people under the risk who has sbi credit card.
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I have complained about the issue and submitted transaction dispute form to [protected]@sbicard.com but I am not sure what to do next as it is a huge amount and means a lot to me when I am trying to collect money to pay my daughters college fee.
Please help me.