[Resolved] State Bank Of India [SBI] — sbi is not working on my request

Subh@90

Address:

Burnpur,Bank Road, 713325

I had gone through a fraud transaction on 4th of march, i came to know about this fraud on 11th because sbi link was not working. I came to know my atm card was blocked on 8th without any information, whrn i called customer care they couldnt give any details on 8th. When i had print the passbook i saw my account has transaction of many fake id's by google. I called customer care to lodge complain they said they dont have any information of 4th march transaction. Then i had gone to my branch and lodged complain but they are not willing to give me back the money rather telling i should have complaint before. First of all when i called sbi customer care they dont have any information to take complains so who is responsible? Sbi is very insequre.
I lodged a complain on cyber cell too. They said u dont have any negativeness from your side.
Now me being a student is facing severe problem.
Its a request please take strick action against this matter

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Mar 17, 2019

Complaint marked as Resolved

There was no resolution for my complain .I jst have the complain ticket number

State Bank of India [SBI] customer support has been notified about the posted complaint.

Mar 16, 2019

Updated by Subh@90 I haven't shared any OTP.My phone was with me and i didnt recieved any Sms regarding these transactions.
My last transaction was of 1000 rs withdran from Atm on 1st of march on 8th i had gone to withdraw cash my card was blcked then on passbook upgradation i got to know about these transactions and my balance was 9550 and all my money had gone without any information.Sir i will be highly pleased i[censored] can solve my concern.