[Resolved]  State Bank Of India [SBI] — Terrible KYC System

Terrible KYC System
How bank can lock my account without informing me just because of KYC. The money in the account is my not of bank so how bank can they lock it without any serious reason. Bank SBI, branch Topsia Kolkata. I have normal saving account. I was in Delhi suddenly my debit card stop working for hotel checkout. I have few cash with me for road transportation for big amount I use debit card and online banking. I was got stuck in that situation what should I do. I don't have any friends/relative in Delhi.
Bank lock my account without informing me with any call, sms or email. Amount can be credited in my account but can't be withdraw. Bank lock my debit card and online banking. I call to bank they said KYC. I have already done online KYC but they want me to visit bank with my Aadhar and PAN.
Every year bank do same thing with me, every year they want Aadhar &PAN hard copy. I visited to bank the manager told me without Aadhar KYC can't be done, they don't want Voter id card or driving licence. I asked manager why only Aadhar he told me because of biometric. I can't understand what is the relation of bank with costumers biometric. Bank should need PAN why biometric? He don't have any answer. I also asked him how can you lock my account without informing me. He replied that I should contact any Advocate for this.
Just in the name of KYC bank staffs are collecting Aadhar & PAN of customers. Even Supreme court told don't give Aadhar antwhere. This thing I called Tough banking.
Whole world is moving with online banking & smooth banking but SBI is moving to Tough banking.
I am doing job in Dubai, from there I operate my SBI account and I found suddenly branch lock my account. Manager told me I have to visit branch with Aadhar & PAN.
This I called SBI tough banking.
'Know Your Customer' KYC. How many times SBI need to know same customer every year. At account opening time I provided all document, without valid document any bank didn't open any account.
KYC name should be changed to CAP 'Collect Aadhar & Pan'. Put CAP on every customers head.
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Jul 3, 2022
Complaint marked as Resolved 
State Bank of India [SBI] customer support has been notified about the posted complaint.
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