State Bank Of India [SBI] — transaction declined and account debit
Susuparna5995 on Jan 3, 2018
The branch manager
Bank name:state bank of india
Sub: transaction decline and account debited (Account no:[protected])
With reference to above subject line, i did the transaction through aeps center and transaction got declined however, my account was debited.
Please find below the transaction details along with npci status also, transaction receipt attached with the letter.
Kindly process the request and reverse the amount in my account against the same.
Device code dig1312973
Npci response code
Transaction date 03/01/2017
Transaction time 12:37:08
Transaction type (Cw/cd) cd
Issuer bank bin rbl bank
Issuer bank name state bank of india
Aadhaar no [protected]
Error/response code ds
Remarks issuer is inoperative
Thanks & regards,
Customer name :biswajit baidya
[Jan 03, 2018] State Bank of India [SBI] customer support has been notified about the posted complaint.
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