[Resolved]  State Bank Of India [SBI] — transaction is showing successful but receiver didn't get the money

Address:

Kaikhali, Anandamela Abashon, Kolkata, West Bengal, 700052

I have sent an amount to my dad on his phonepe upi and the transaction is showing successful in my transaction history but my dad didn't get any money. No such transaction is showing in his phonepe transaction history. He also went to bank which account is linked on his phonepe to know the statement history and there also no such credited amount is showing. I have contacted with the phonepe customer care they are sayin the bank has confirmed the payment with the urt no. Please fix the issue.