State Bank Of India [SBI] — transfer of money from my account without my permission

I am velugoti siva ganesh reddy a account holder in sbi idupulapaya branch.
My account no - [protected]
Ifsc:-sbin0021280
A 400 rupees have been transferred to to transfer
Fiaepsonuswdlref:289917464744189761610001 on date 27/10/17 automatically without our concern and i have not transacted that money it is the mistake of bank how they allowed the transaction to happen without our permission. I have approached to my branch bank office and asked about the situation and not got any solution from them and they are not ready to take our complaint instead they are trying to avoid by telling come after 2 days when we go after 2 days they again saying come after 2 days not providing customer satisfaction.
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