[Resolved]  State Bank Of India [SBI] — transfer of money without my permission.

Address:

Thrissur, Kerala, 682030

I am a SBI customer having two accounts . And also i have a loan educational loan from Kodungallur branch.

Kodungallur Branch (Kerala)
Loan account number [protected]
Saving account number [protected]

Smart city Branch (Kerala)
Account Number [protected]

I had only remitted amount of Rs 5000 till date to my loan account. And i had applied to Kerala Govt scheme for Educational loan repayment scheme. Which by the way is approved and i have to pay an amount of 22300 within 90 days. And the term given for me is still not finished.
Now the bank has made a transfer of 15000 from my Smart city Branch to loan account without my notice. I was aware of this only by seeing the message on my phone. I tried contacting the bank and then also no reply from them.
Now my account is clean with a balance of 9 rs in hand. I could not find a reason for my account being cleaned without informing me. If this is the case bank doing how can person be sure of money which is in his /her account. I dont get any receipt for the transaction nor a call .

My education loan is under processing scheme and i only have to remit the amount with in 70 days period. I want an explanation regarding the taking of money without notice from my account. Even this account is not in the same branch. And the bank has not informed anything regarding the same to me.

SBI KODUNGALLUR
IFSC SBIN0070169

Vadakke Nada, Kodungallur, Thrissur, Kerala 680664