State Bank Of India [SBI] — unjustified charges on my car loan account

Address:

Gurgaon, Haryana, 122018

I purchased ertiga 3 months back and took loan from sbi regarding that. I am paying the emi regularly with no deay, now suddenly i received a message that rs 2500 + gst, are being debited from account for non-submission of rc book copy... No body informed me that i have to submit that then how will i submit that. Is this some kind of game plan of sbi to earn extra money by cheating people. Sbi has become worse than private banks. Private banks atleast inform the requirements... My number is [protected], [protected]..