State Bank Of India [SBI] — wrong debit from my account

Address:

Pune, Maharashtra, 411023

On 11 nov 18, i have made a atm withdrawal of rs 4000/-. My account [protected]debited but amount was not received. So made. Atm withdrawal of rs 2000/- from nearby bank of india atm which was successful transaction.

But when i check my account summary there were following transactions seen in my account :-

Atm withdrawal - 4000/-
Reverse atm withdrawal - rs 4000/-
Cash wdl - rs 4000/-

The last transaction was not done by me but the amount was debited from my account.

I have submitted written complaint and also send a mail to my sbi, nda khadakwasla branch but neither my money nor any reply was received by me.