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State Bank Of India [SBI] — Wrongful credit card charge

My credit card, which I have not even activated has been charged with an amount of rs.589, I have just received a sms for this with the due date in two days, I have not even taken the card out of the mail envelope, then how can I be charged. The banks in my area are only open till 12 PM and being a doctor on COVID duty it is difficult for me to go and wait for my turn for an unnecessary inconvenience.
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    State Bank of India [SBI] Phone
    +91 80 2659 9990
    State Bank of India [SBI] Address
    No.65, St Marks Road, Bangalore, Karnataka, India - 560001
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