I order a photo customised rakhi from this website and I got a timely deliver but the product was completely scratched and if I had known better I couldn't even recognise the faces on that rakhi. The product is substandard and the quality of the package is completely bad. Over this, I have been trying to contact them by mailing there is no response. The photo attached is inside the cover even before opening it
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Sep 27, 2022
Complaint marked as Resolved
Stayclassy.in customer support has been notified about the posted complaint.
Verified Support
Aug 24, 2022
Stayclassy.in Customer Care's response Dear customer,
As we check in the evidence provided by you, We have delivered the same item as per your order and as per our company policy we are unable to provide you refund/replacement. In this case we really apologize for the same and hope that you can also understand the policy.
You can remove this scratches with using of cloth.
Is there anything we can help with?
We are always here to help.
Thank you
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