[Resolved]  Stayclassy.in — order not received || order id 1654996

Address:Magarpatta city, Tower 8, Accenture, Pune, Maharashtra, 411028

I had seen the post on instagram about the offer of mobile phone covers. I liked the covers and I placed the order for the two back covers on 11th June 2019.

The payment was done via netbanking but when I'm trying to check the order status they are asking for login credentials. But at the time of placing the order i wasn't asked to create a account. It was based on some details only.order

So now I'm not able to track my order. Tell me how to get the payment refunded? Or how can I track my order? I want that my problem should be given some attention.

Order number: 1654996

Attaching the screenshot of the placed order for the reference.
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Jul 20, 2019
Complaint marked as Resolved 
Stayclassy.in customer support has been notified about the posted complaint.
Jun 13, 2019
Updated by Hetal Nandoliya
Screenshot

Verified Support
Jun 14, 2019
Stayclassy.in Customer Care's response
Ma'am, Do not worry!Your order is already confirmed from our side.
As we already mentioned in our website, the entire process will take up to 7 to 9 days from order placing date and as you know your order placing date was 11th June, 2019.
You will get notification when its ship, your order will deliver in 2-3 days.
We will notify you on every single stage of your order delivery.
Thank you.
Verified Support
Jun 19, 2019
Stayclassy.in Customer Care's response
Dear customer,
Your order was already delivered please check this link:
https://www.delhivery.com/track/package/[protected]
Verified Support
Jun 19, 2019
Stayclassy.in Customer Care's response
Thank you for your purchase.
Complaint comments 

Comments

I have ordered vivo v9 back cover and 2 popscoket on 10th June but i haven't received my order till date and i'm not able to track the order (my order number is #1652487) . I have made the online payment for it. Kindly update me or else refund my money.
I have attached the screenshot of the order and payment. Look into it abd reply me ASAP

I want to return these covers as colors are not the same as mentioned in the image. It's very different.

Please suggest what should I do.
I'm not getting any response on this.

I sent a mail as well but no reply.
Ordered a back cover
and it is not yet being delivered
it was said that it will be delivered in 4-5 days
this is the way you satisfy the customer
order id: 1649282
order placed on 9th june 2019
I ordered phone cover in 6 jun and also paid but still not delivered product
Order id 1640930
There is mentioned 3 mobile numbers in the site but numbers are switched off .
This is worst experience about that site.
Please take necessary action.Next time i never by product from tHis site. This is fake site

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