OtherStayclassy.in ordered phone case, not received yet

[Resolved] Stayclassy.in — ordered phone case, not received yet

1 Review

India

Dinky Mehta on Feb 12, 2019

I have ordered a phone case for which i am not even able to track it's deliver date. All it says is that your order is being processed since the last three days.
The customer care number is not working and nor do they reply to the mails. How is one supposed to have a clarity and surety that his/her order will be delivered.
I have already paid for the cover, because they dont even provide cash on delivery option!!
This is very irresponsible on their part!
Deliver my order as soon as possible otherwise i will be bound to take further actions against stayclassy!!!
Is this how you address your customers?

Complaint marked as Resolved Mar 22, 2019

Complaint Status

[Feb 12, 2019] Stayclassy.in customer support has been notified about the posted complaint.

Verified Support

Stayclassy.in Customer Care's response, Feb 13, 2019
Dear customer,
This entire Process will take up to 7-9 days from order date
You will get notification when its ship.

Verified Support

Stayclassy.in Customer Care's response, Feb 15, 2019
Dear customer,
Your order is already dispatched please check this link:
http://www.xpressbees.com/track-shipment.aspx?tracking_id=%[protected]

Verified Support

Stayclassy.in Customer Care's response, Feb 16, 2019
Dear customer,
Your order was already delivered please check this link:
http://www.xpressbees.com/track-shipment.aspx?tracking_id=[protected]

Verified Support

Stayclassy.in Customer Care's response, Feb 16, 2019
Thank you for your purchase.