[Resolved] Stayfit — Poor customer service/no user instructions

Roadkraft Roadsafety

from Hyderabad, Telangana

Address:	500087
Website:	www.stayfitindia.com

We have purchased about 4 lakhs of equipment for our society. I contacted the Hyderabad office for some posters Yapraland instructions printouts on how to use the equipment.

Unfortunately, we have to chase up as the response is very poor. One cycle machine had a pedal removed almost 3 weeks ago. No information from the company. Please direct staff to be as enthused with after sales also, and not just smooth talk before sales.Very sad state

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Mar 14, 2017

Complaint marked as Resolved

Stayfit customer support has been notified about the posted complaint.

Verified Support

Feb 11, 2017

Stayfit Customer Care's response Dear Sir / Madam,

Greetings from Stayfit!

Thanking you for your feedback. We sincere apologies for the inconvenience caused and the delay.

Please share your contact detail to provide the solution ASAP and feel free to contact us[protected].

Thanks and Regards,

Govinda Samy
Manager - Customer Care
+91 [protected] I [protected]@stayfitindia.com