[Resolved]  Stayzilla — 7 days over not get any refund

Address:600028
Website:stayzilla.com

7 days ago i cancel my below booking ids sill i dont get any refund. they tell me its banking process its may be take more and more days please help me its rs :59000 is blocked for 15 days i have a cancer pasint i need money for his treatment
booking ids:

[protected][protected]
[protected][protected]
[protected][protected]
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May 10, 2017
Complaint marked as Resolved 
Stayzilla customer support has been notified about the posted complaint.
Verified Support
Jan 10, 2017
Stayzilla Customer Care's response
Dear, Imtaiz. We are sorry to know about it. We would like to inform you that the refund has already been initiated and it will reflect in your bank account within 3-5 business days. Thank you.
Warmest Regards, Stayzilla.
Jan 10, 2017
Updated by Imtaiz Ahamed
some time ago you told me thak i will get it 2 to 3 working days now you are saying 3-5 working days but i need my money soon
Jan 13, 2017
Updated by Imtaiz Ahamed
Dear Tridip, Greetings from Stayzilla.com !!! We would like to inform you that your refund of Rs. 4500/- has been initiated back to the original payment method on 06/01/2017 for order id[protected][protected]. The refund reference should reflect in your bank statement within 7-8 business days as per your bank’s timelines. Incase of any delays, please contact your bank or card issuing company. Kindly note that the transaction will be in the name of INASRA TECHNOLOGIES PVT LTD. If you've further inquiry, please feel free to write back to us or call us on [protected]. Thanks & Regards, Manasa | Stayzilla.comI GOT THIS MAIL FORM YOU WHERE YOU SAID 4500/-, IT WAS 45000/-
Vinodini
Welcome to StayzillaWe are sorry for the inconvenience caused.Let me check for this and get this resolved.Please allow me sometime.
OK
Vinodini
Thank you for staying online.Tridip, please do not worry. There is a typo mistake made by us really sorry.You will receive full refund.If in case, you receive only Rs 4500 to your account, then surely we will help you in getting full amount.Please do not worry.Thank you for reaching us, have a great day ahead!
Dear Tridip, Greetings from Stayzilla.com !!! We apologize for the miscommunication. However, we would like to inform you that your refund of Rs. 45, 000/- has been initiated back to the original payment method on 06/01/2017. The refund reference should reflect in your bank statement within 7-8 business days as per your bank’s timelines. Incase of any delays, please contact your bank or card issuing company. Kindly note that the transaction will be in the name of INASRA TECHNOLOGIES PVT LTD. If you've further inquiry, please feel free to write back to us or call us on [protected]. Thanks & Regards, Manasa | Stayzilla.com THATS MEANS YOU NEED ANTHER 7 TO 8 DAYS FOR REFUND
Live chat operator avatar
Nikhitha
Tridip, its been 5 business days from the day the refund got initiated.I would request you to wait for few more days to receive the refund.Thank you.
OK just shere me reference i never chat with you agen
Live chat operator avatar
Nikhitha
Please allow us some time, I have forwarded this message to my manager, you will receive a email to your registered email address.
my bank said you dont cancel my booking
Live chat operator avatar
Nikhitha
This is the ARN number 74332747007700661818193.
form which bank
Live chat operator avatar
Nikhitha
The refund will be credited to the account you made the payment from
my bank said no is not current
Live chat operator avatar
Nikhitha
What is no current, I'm not understanding you words.Please be clear.
This is the ARN number 74332747007700661818193 this no is not current correct spelling mistake
Live chat operator avatar
Nikhitha
Tridip, could you please check with the bank once.This is the ARN number generated when the refund is initiated for you.Please call to bank customer care number and check once.
alredy called customer carerbi neft customer care every where they told its not correct noarn no is only 12 digit and you send 23 digit arn no
Jan 13, 2017
Updated by Imtaiz Ahamed
consumer complaints team please help me
Jan 13, 2017
Updated by Imtaiz Ahamed
at last to day i got my money thank you all
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