[Resolved] Sterling Holiday Resorts — Fraud / Misleading / Misguiding Information | |||||
My registered details are as below: Name - Abhishek Charan Phone - [protected] E-mail ID - [protected]@Abhiishek.com Spouse's Name - Supriya Charan Even after my 2 days of discussion with the sales executives Kunal Kumar and his supervisor, there is no result. I need a full refund ASAP in my bank account. I HAVE BEEN TOLD THAT I WILL GET THE REFUND IN 45-90 DAYS... WHO WILL PAY THE EMI'S FOR THESE 90 DAYS??? I WILL NOT PAY EVEN A SINGLE RUPEE BECAUSE OF FALSE COMMITTMENTS BEING MADE BY STERLING. I need a full refund in my Credit Card ASAP else I will post this on Sterling's social media pages and will also go to the Consumer Court. I was committed the below mentioned things with Sterling Membership: 25 Years of Sterling Membership 25 Years of Free RCI Membership Around INR 8000 for both the memberships annually 14 Free international nights with RCI 10 Free domestic nights with Sterling INR 5000 food vouchers INR 7000 HDFC Debit Gift Card Today on the welcome call I got to know that I have to pay additionally around INR 8000 for RCI membership annually. I was never told about this as everything was discussed with me and my wife and both o[censored]s never heard anything about RCI membership fees. It was committed free for 25 years. I don't want to proceed with this membership and I want the entire amount of INR 105826 to be refunded back to my Credit Card Account ASAP. Was this information helpful? | |||||
Oct 17, 2016 Complaint marked as Resolved Sterling Holidays Resorts customer support has been notified about the posted complaint. Verified Support Sep 16, 2016 Sterling Holidays Resorts Customer Care's response Dear Abhishek, We are pleased to inform you that your refund has been processed. We also hope that our executive has communicated the status to you, and you should receive the refund soon. Thank you for bearing with us. Sincerely, Member Relations - Sterling Holidays. | |||||
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Citi Tower, No.7, 3rd Cross Street, Kasturba Nagar, Adyar, Chennai, Tamil Nadu, India - 600020
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