[Resolved]  Sterling Holidays Resorts — Heritage india membership no.510917

I am persistently asked to pay aac charges through sms and emails. This is in complete contravention to the agreement clause 5.3 & 5.4 wherein it clearly states that the charges are to be paid for utilising amenities, electricity and water while enjoying the benefits of the holiday units.
I was conned into paying these charges in october 2021 for an amount of rs.3583=00.
Kindly help to recover the said amount collected fraudulently from me by a irritating customer executive who hounded me into submission.
I would be highly appreciative of a positive outcome and getting the monkey off my back, once and for all till my membership expires in the year 2029.
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Oct 25, 2022
Complaint marked as Resolved 
Sterling Holidays Resorts customer support has been notified about the posted complaint.
Verified Support
Sep 21, 2022
Sterling Holidays Resorts Customer Care's response
Dear Zulsterling,

We hope our executive has contacted you and addressed your concerns.

Sincerely,
Member Relations - Sterling.
Complaint comments 

Comments

Sterling Holidays executives have been bombarding me with emails and SMSes and disturbing my peace of mind. They have not stopped their extortion tactics inspite of me asking them to terminate my membership on umpteenth occasion since last 2 years to get rid of this nuisance but to no avail.

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