[Resolved]  Sterling Holidays Resorts — non refund of money

Dear sir/madam,
I have subscribed to your holiday package on 16/08/2017 in nagpur. That time the manager promised me to send me a cash back of rs. 28000/- on subscription within 6 months of time. Now since more than 11 months have passed, and i am still to get the cash back, i would like to cancel my membership. I have already paid rs, 1, 17000/- to you without availing a single holiday.
Please refund me my amount asap. I have not availed any of your services during this year.
Customer number : 1235585
Contact number [protected]/[protected]
Was this information helpful?
No (0)
Yes (0)
Jul 25, 2018
Complaint marked as Resolved 
Sterling Holidays Resorts customer support has been notified about the posted complaint.
Verified Support
Jun 21, 2018
Sterling Holidays Resorts Customer Care's response
Dear Shrikantdeg,

We hope our executive has assisted you regarding your query and explained the refund policy. We truly regret any inconvenience caused to you.

Sincerely,
Member Relations - Sterling.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Sterling Holidays Resorts
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    54%
    Complaints
    433
    Pending
    15
    Resolved
    224
    Sterling Holidays Resorts Phone
    +91 44 3357 3300
    Sterling Holidays Resorts Address
    Citi Tower, No.7, 3rd Cross Street, Kasturba Nagar, Adyar, Chennai, Tamil Nadu, India - 600020
    View all Sterling Holidays Resorts contact information