Sterns — bad piercings on infant

We visited Sterns Irene on Saturday the 3rd of March. I have been hesitant in getting my daughters ears pierced for a very long time. Eventually on 20 months I decided to do it. I chose Sterns as I have received very good reviews. However since Saturday I have been regretting my decision. The shop assisted as as as another assisted from American Swiss both worked together so that we could do both ears at once. I still made the location dots to make sure the were equal. We waited quite a while which gave me time to make 200% sure they were just perfect before they were pierced. I am extremely precise so I made sure of this. My daughter is 2 so she is busy but daddy assisted and held her as still as possible. After the piercings, I could IMMEDIATELY see that they were NOT equal. I addressed my concern and even before the shop assistant checked, she covered herself by saying "we did it according to the dot" even though the one dot was CLEARLY below the piercing. We left the shop as my husband said we should just leave it but I have been so upset since then. So much so that I just want to remove the earnings as soon as possible. My daughters ears are ruined. I have a photo to show the results. I know there it not much to do at this point but I am extremely upset. The R 300 was not worth messing up her tiny ears.