[Resolved]  Street Style Store — bad customer service and delivery problems

Website:streetstylestore.com/index.php?controller=contact

I am a blogger/shopoholic. I am doing a review video on your site for my followers as it is my highly requested video. I have done hauls from many site but this is my first time shopping from your site as a beaut on a budget i always check the ratings and reviews. Your site has got 1.3/5 in trustedbazzar which is not a very good rating and for hauls we usaually require to spend a lot of money i was very sceptical so i mailed the customer care i received an email right away stating that my order was put in the "urgent list" and will be delivered as soon as possible. Since it is based in india i assumed the longest time to be around 5 days but its been 8 days since i placed my order but they havent even started the shipment yet. Everytime i check the delivery status its say payment accepted. I am very disappointed in this site 😑
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Jul 9, 2018
Complaint marked as Resolved 
Street Style Store customer support has been notified about the posted complaint.
Verified Support
Jun 06, 2018
Street Style Store Customer Care's response
Hi,

Apologies for the inconvenience !!

As per our records your order is already delivered from our end. Please mark this case as "Resolved", if you find that your query is resolved from our end.

Thank You
SSS
Complaint comments 

Comments

I had ordered for a pair of shoes and slipper from sss . The slipper I received is good but the shoes I received is totally different from the colour I ordered for... I request for refund or replacement of shoe . I would request this to be done as soon as possible so that i can shop further with the store .

Thank you

Order: OJZMEEKHT placed on 05/17/2018 00:06:03

I want to change the address of delivery

Please deliver this order to

Palak Dua
Infosys Ltd., kottara
Mangalore
575006

[protected] -- Contact number

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    206-Bhagwati Sadan Building, Plot No 8, BH Block Market, Shalimar Bagh, Delhi, Delhi, India - 110088
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