[Resolved] Street Style Store — boots I ordered from sss store

Caramel Deep

from Adampur, Punjab

Address:	Panchkula, Haryana, 134109
Website:	streetstylestore.com

Hi there,

I orders boots from sss store with online payment method.

There was some issue with size... I made a request for exchange and request them to change size and as well length actually i needed ankle length boots but somehow i received with legs length.

After that a person came for pickup and he opened the parcel to take a pic so that it could get clear whether i am sending right product or not. He cleared his doubt and took the parcel.

After few days a person called me from sss and said that this is not what we sent to you. When the pickup person cleared the thing then how it can be customer's fault? He did not even listen to my concern, he disconnected call.

Now i have received parcel of night wear normal sleepers instead of boots. This is how they made their customers fool.

I attached boots pic which i ordered and attached video which i received after exchange.

+1 photos

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Feb 7, 2018

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Jan 06, 2018

Street Style Store Customer Care's response Hi Caramel Deep

Apologies !

Ma'am we tried to contact you but you haven't pick our call so we are mailing you from sss.[protected]@gmail.com so that we will help you out.

If there is anything else, please mail us on sss.[protected]@gmail.com

Thank You
SSS

PS:- Please do not share any personal or bank details here or on calls as there have been a lot of cyber crimes recently .

If your query has been resolved kindly mark resolved on it.

Jan 09, 2018

Updated by Caramel Deep Hi

My query is still not resolved. I have dropped mail on given ID "sss.[protected]@gmail.com"

Kindly check and refund me my amount of INR 724 because now I do not trust on you guys and I will never order from your store and even I will never recommend anybody to buy from SSS.

Regards
Deepali

Jan 09, 2018

Updated by Caramel Deep and one more thing I have not received any call from you guys...do not make us fool.
Refund me my amount. Even I did many calls to you on the number from which number a person called me for query. I have submitted many queries from my SSS Account but nobody has replied even on that.