[Resolved]  Street Style Store — complaint regarding delay in product delivery

I ordered a pair of shoes with order reference #2007024 on 2-1-18 due to size issue I requested for an exchange. My order was picked up on 8-1-18 and its still not delivered . I tried to contact by phone call and email but no response from your side. I called the courier service also just to check if the delay is from their side. They told me they have returned the item taken from me to your store and now they haven't got any new product for delivery I asked them to give contact number of sss if they can, they gave me a new number i tried to call that number but that was aslo switched off. On 22 jan it will be 2 weeks since i returned the product. The customer care centre is pathetic they don't even bother about answering the call even if the payment is made they just don't care. This is my first experience from sss and I will make sure not to order anything further. Such a bad experience . Please atleast try to receive calls or reply to e mails so that customers don't face such problems.