[Resolved]  Street Style Store — didn't get the new product after product is picked from my end under exchange on 27th dec 2017

Address:New Delhi, Delhi, 110016
Website:Streetstylestore.com

Hi. I have sent my concern several times that i didn’t get the new product based on my exchange request till now. Old items were picked up from me on 27th dec 2017. Why it’s taking so many days to get the new items?? What’s happening and when i am going to get my items? Waiting for you guys to respond. You guys don’t have contact number to call and check. It’s a tedious process. I am feeling helpless. Order no: 1984349
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Feb 21, 2018
Complaint marked as Resolved 
Street Style Store customer support has been notified about the posted complaint.
Verified Support
Jan 18, 2018
Street Style Store Customer Care's response
Hi,

We really apologise for the inconvenience !!

We have generated your replacement order #2039788.

we understand you need the products urgently. That’s the reason we marked it urgent and we will dispatch your order asap.

Once the order will be shipped, you will receive a mail from us.

In the meantime, visit our website to check what’s new. (Helpdeskhttp://www.streetstylestore.com)

If there is anything else we can do, let us know.
Complaint comments 

Comments

I ordered boots and did payment online. It's been 4 months the stuff is not deliever yet.
Make if happen as soon as possible otherwise I will take strict action. Don't put people in trouble.

Street Style Store Customer Care's response, Jan 18, 2018
Verified Support
Hi Suhani,

Apologies for the inconvenience !!

This cancellation was due to some operational problem on our end . We have initiated your refund request to the accounts department. It will take "5-7" days for the refund to complete.

Hope this will be not our last conversation and you will order with us once again.And we assure you, we will go extra mile to give you best of services. Its just that we got unlucky this time.

If there is anything else we can do, let us know.

Helpdesk
Streetstylestore.com

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