[Resolved]  Street Style Store — exchange product not received & no confirmation mails.

Address:Amity University, Major Arterial Road, Action Area II,New Town, Kolkota,, 700135

I had ordered three shoes for 333 offers. - out of which only one product is correct and rest 2 are wrong. Wrong item & sizes have been given to me. U guys dont receive calls. Neither any alternative option is there. I have placed the returned also for 2 items, but it is more than 10 days nobody bothers to contact nor comes to collect the faulty products. Why u guys r running a business like this? Is this a policed way to earn money from the customers? I want this problem to be solved immediately.
Order id: 2978934

1. Ordered 1 yellow kolapuri sandle size 35, u guys gave a wrong shoes and also the wrong size instead of my item.
2. And one 38 sized brown shoes ordered, instead of that u gave me size 34 of the same item.

For your assistance i have attached the photos. Please go through it and look at the mess u guys have done.
+2 photos
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Oct 17, 2019
Complaint marked as Resolved 
Street Style Store customer support has been notified about the posted complaint.
Verified Support
Sep 16, 2019
Street Style Store Customer Care's response
Hi,

We are extremely sorry for the inconvenience caused. We would like to inform you that as per our telephonic conversation, we Re-arrange the pickup of the products ( Daylight walks Flats, Work the Bloom Flats Brown ) The pick-up will take "2-3" working days, once the pick up is done and we receive the products in our warehouse, the replacement order will be made as per your selection.

Please mark this case as "Resolved" if you find that the query is resolved from our end.

Thank you
SSS
Complaint comments 

Comments

Hi,

I will not mark this issue as "Resolved" because its still not been solved and its almost 25 days, I am yet to receive my products.Honestly this is the worst online app that u people are running and i ' m so unfortunate to be associated with u guys.Pls help me with a date when can I get my products.From 6th of August to 9th of october m waiting for my shoes, and do u guys think we don't have any other work but to make u poke every time for my stuffs which i have already paid for???
Order id: 2978934

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