[Resolved]  Street Style Store — exchange related

Address:Thane, Maharashtra
Website:Streetstylestore.com

I had placed an order with this site one month back
And the shoes very pretty but wrongly a smaller size was ordered for which i placed exchange request of one size above the ordered one
Now it's been more than a month and shoes have not been even dispatched from their end
And i have mailed them so many time they don't provide with concrete solution
Please it's a request that either you pay back the amount or send the product asap
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Oct 28, 2017
Complaint marked as Resolved 
Street Style Store customer support has been notified about the posted complaint.
Sep 21, 2017
Updated by Bhagyashree Ingle
I am writing this for the second time because there is no reply or call/text/mail from the online site streetstylestore.com
Neither they have sent me the ordered products nor have they sent me the refund amount of rs1100
Can you please look in to the matter
They have been clearly cheating the customers by doing this type of business

I hope you would be of some help
Verified Support
Sep 22, 2017
Street Style Store Customer Care's response
Hi Bhagyashree Ingle

We have received your mail in regard to your order #1751100. We have forwarded your details to concerned department . We can understand, it has been so long since you placed the order .

Rest assured this time you will not be disappointed, your issue will be solved . We will dispatch your order ASAP

Bhagyashree Ingle, we will take a moment here to apologize for all the mess here. We had all the honest intentions to deliver the best of product and at the best possible time. It is some operational fault which was not taken care and we failed in providing you the hassle free service.

We are sincerely sorry and we mean it.

Thank you.
Verified Support
Sep 23, 2017
Street Style Store Customer Care's response
Dear customer,

Please let us know your order number or your registered mobile number?

I'll update you with the status of your order as soon as I get the order details from you.

Thank you.
Complaint comments 

Comments

I'm stuck in the same situation, i don't know if I'm getting my money back or not
Street Style Store Customer Care's response, Sep 23, 2017
Verified Support
Dear customer,

Please let us know your order number or your registered mobile number?

I'll update you with the status of your order as soon as I get the order details from you.

Thank you.
SSS

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