[Resolved] Street Style Store — heels x 2

Niloufer Yo

from Jhalawar, Rajasthan

Address:	324008
Website:	Street style store

I placed an order 25th december but received only one part of the order since they split the order. My order has not even been dispatched yet it has been exactly 16 days since i placed it i have made several complaints before but i haven't received any response and the customer care number does not receive the call at all. It was supposed to l be a birthday gift but now its already 5 days later. I am very disappointed in your site and customer service. This was by far the worst shopping experience. 12/10 won't recommend it to anyone if i don't receive my package soon enough. You have a great collection of clothes but if you keep treating your customers like this soon there will be none. Please look into this matter fix this as soon as possible.

Order no: #2538410

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Dec 12, 2018

Complaint marked as Resolved

I received a call from the store and a man informed me that my products will be our on priority dispatch or something . I am hoping I receive my products soon . My order was placed on 11/26/2018. It's been 16 days which is a lot if you ask me since it is based in India itself. Most international brands "shein" "romwe" have started delivering the products within a week.

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Dec 10, 2018

Street Style Store Customer Care's response Hi,

We would like to inform you that as per our telephonic conversation, these products are high in demand and taking much of time in manufacturing, once the production is done we will dispatch your order as soon as possible.

We appreciate your patience and co-operation, please give sometime we will do best of our level for you.

Please mark this case as "Resolved" if you find that the query is resolved from our end.

Thank you
SSS

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Comments

mwarrier

from Mumbai, Maharashtra

I have been waiting for 22 days for my product. I had ordered on nov 13 th 2018. My money has been deducted from my account. There’s no email confirmation about shipping the product. Customer care number on website is unavailable. Customer care email also didn’t reply to my query email.