[Resolved] Street Style Store — i placed an order for 3 dresses when i got the invoice i see only two dresses listed

[Resolved] Street Style Store — i placed an order for 3 dresses when i got the invoice i see only two dresses listed

S Sarayu Ji from Bengaluru, Karnataka

Case #560944 - i'm missing an item from my order, what can i do? I've sent multiple emails followed up on the cases but didn't get a response yet. I tried calling customer support but the call gets automatically disconnected after waiting for 3mins. Can someone please help me? Really like you - size : m contrast binding collar blouse brown - size : m ruffle trim dress (Grey)- size : m i had placed the order for these three dresses. Ruffle trim dress (Grey)- size : m went out of stock and was available again then i placed the order but invoice has only two items listed. I want the trim dress hence i placed the ordered quickly but the same dress is not in the invoice list. Please cancel the order[protected] and refund my money i wont bother you again. Was this information helpful? No (0) Yes (0)
Sep 16, 2019 Complaint marked as Resolved Thank you consumer forum you give me confidence and a platform to voice out. The issue has been resolved, SSS team has said they'll refund the amount. You guys made my day. Street Style Store customer support has been notified about the posted complaint. Sep 16, 2019 Updated by Sarayu Ji I love this shopping site and their clothes but their tool has some probelm it doesn't take voucher codes (at times) and the support team is slow. This is my first support case so I should not be judging them so fast. I'll wait patiently Sep 16, 2019 Updated by Sarayu Ji I got a response from SSS support that the order is dispatched. The very next second after i made the payment I've informed the team about the wrong invoice. I have wasted time, money and ended up feeling so bad cause i purchased on SSS. Sep 16, 2019 Updated by Sarayu Ji Indian consumer support, can you please look into my case since SSS support does not seem to care. This site does not value customers their application does not work as per requirements. PLEASE DO SOMETHING Sep 16, 2019 Updated by Sarayu Ji Dont let more customers suffer. Is there any way i can complain so that people get aware and not invest on this site cause they'll end up wasting more money? Sep 16, 2019 Updated by Sarayu Ji I've opened so many support cases with the team and they have closed all the cases even without a response. Sep 16, 2019 Updated by Sarayu Ji Resolved. Verified Support Sep 16, 2019 Street Style Store Customer Care's response Hi, We are extremely sorry for the inconvenience caused. We would like to inform you that as per our telephonic conversation, we have canceled your order #3044395 and we have initiated your refund and it will be reflect in your Bank account within 5-7 working days. Please place the new order and share the order id so that we can forward it for urgent dispatch. Please mark this case as "Resolved" if you find that the query is resolved from our end. Thank you SSS
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