[Resolved]  Street Style Store — my order hasn't been shipped and i didn't receive the order confirmation mail

Website:Streetstylestore.com

Order hasnt been shipped yet, and no way to track it. A customer confirmation mail also hasnt been sent. My order purchase date was 05/11/2017 and no information about the order has been given to me. There is no way i can contact tgem as well as they are not responding to my mails or no contact has been made. I am very worried about my money. My order no. Is 1878312 and reference no: jelyfrejp
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Dec 23, 2017
Complaint marked as Resolved 
Street Style Store customer support has been notified about the posted complaint.
Verified Support
Nov 22, 2017
Street Style Store Customer Care's response
Hi Sowjanya,

Apologies !

I have marked your order as priority and forwarded the order details to the warehouse department and they will ensure an early dispatch of the same.

Once the order will be shipped you will receive a mail from us

If there is anything else, please mail us on sss.[protected]@gmail.com

Thank You
SSS

PS:- Please do not share any personal or bank details here or on calls as there have been a lot of cyber crimes recently .
Complaint comments 

Comments

Mine also is the same case. Ordered on 19th October that too. No replies on the mail as well. Was your payment made as well before?
Street Style Store Customer Care's response, Nov 22, 2017
Verified Support
Hi Srijita Dutta,

Please accept my sincere apologies!

Kindly share your concerned order ID/registered email ID on my email ID i.e.sss.resolver@gmail.com so that I can look into the matter and resolve the issue to your satisfaction.

Thank you
Street Style Store Resolver

PS:- Please do not share any personal or bank details here or on calls as there have been a lot of cyber crimes recently .

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