[Resolved]  Street Style Store — need a bigger size. portal not responding

I wish to replace order no #1752625, but your site doesn't seem to be allowing me to click on the button "replace" and it has been 2 days already and you people follow a 7 days return policy. Is this a way of cheating people. Also, your site never replies to messages. The number given is also unresponsive. As an online shopping site, i would request you to at least provide a customer service number or maybe an email id. It becomes difficult to trust sites which do not respond on time. Also, you site takes over 15 days to update the tracking number, which again raises eyebrows. I hope my shoes get replaced soon, else i will not hesitate to sue streetstylestore.