[Resolved] Street Style Store — no reply from sss and no exchange of shoes

Ayushi_jain

from Indore, Madhya Pradesh

Address:

Shajapur, Madhya Pradesh, 465001

I already sent a exchange request to the sss for my shoes as its size is large for me . And the exchange request made on time which is according to the terms and regulations of sss. But now i can apply or check the same, they said " no exchange of this product " . Why so ?? I had proof with me that i made request on time .
Its sss faults that they cant take action on time and now they act like its my fault .
And one more thing, i mailed them twice about this whole condition but they cant reply even once. Whats this behavior, i cant get it .

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Aug 14, 2018

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Jul 13, 2018

Street Style Store Customer Care's response Hi,

This is top inform you that we have initiated your exchange pickup request. The pick-up will take "2-3" working days once the pick up is done and we receive the products in our warehouse, the replacement order will be made as per your selection you made while you initiated the exchange.

P.S. - Please mark this case as "Resolved" if you find that the query is resolved from our end.

Thanks
SSS