[Resolved]  Street Style Store — Non delivery of two paid product after payment

It's been more than one and half a month i haven't received any of my orders, one is still in priority dispatch while i don't know the status of the other one. I don't think you people really understand the meaning of priority. One month is a very long time how much more time do you need? I have already payed for both the orders but will tou ever deliver it? You are kindly requested to deliver both the orders and should be responsible enough when you take someone's money. That too it's not a small amount. Neither do you respond properly to the queries nor do you pick up the calls. Do improve your services otherwise do not claim to support your customers. I want both of my orders to be delivered soon.

Order reference 1- jejfwjwjz
Order id - #3393373

Order reference 2- hrikylmel
Order id - #3399564
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Jun 1, 2020
Complaint marked as Resolved 
After a two month long wait I finally received my order and now I can't even return or exchange it for size because it's so long when I ordered the item is not available now. I have suffered a lot for this order though.
Street Style Store customer support has been notified about the posted complaint.
Verified Support
May 23, 2020
Street Style Store Customer Care's response
Hi,

We are extremely sorry for the inconvenience caused. We would like to inform you that your order #3393373 is ready for dispatch and it will be delivered to you soon. And order #3399564 is generate by some technical glitch.

Please mark this case as "Resolved" if you find that the query is resolved from our end.

Thank you
SSS
Verified Support
May 23, 2020
Street Style Store Customer Care's response
Hi,

We are extremely sorry for the inconvenience caused. We would like to inform you that as per our telephonic conversation, your order #3393373 is ready for dispatch and it will be delivered to you soon. And order #3399564 is generate by some technical glitch.

Please mark this case as "Resolved" if you find that the query is resolved from our end.

Thank you
SSS
May 31, 2020
Updated by R1g
I have finally received the order after a long wait of 2 months and now one of them has come out to be larger than the expected size. I want to exchange it but I am not able to do it. If another size is not available then please take back the item and send back the money for it as I want to return it back. Though this situation would not have been arrived if the delivery was made earlier. Two months is a long time though.
Verified Support
Jun 08, 2020
Street Style Store Customer Care's response
Hi,

We would like to inform you that we tried to call you many times but unable to reached you. Kindly share the name of the products and their new size which you want in your replacement order so that we can proceed further.

Thank you
SSS
Complaint comments 

Comments

Its been a week and you told you will be delivering the product but I didnt find any update in the order status. Was that a joke to you? You must be responsible for the promises you make to the customer. I want my order to be delivered within two days.
On the contrary you don't even reply to the phone calls made to you.

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