[Resolved]  Street Style Store — order cancelled from their end for 699, issued a credit one for 499

Address:122002

I placed an order on november 16, 2017 for a few items. One item out of that, a pair of shoes, got cancelled from the website's end as it was out of stock. Firstly, you don't refund money as it isn't your policy to do so. Then, you say that i have been issued a credit note which can be found in my login. The item i paid for was worth 699. I had placed the order plus tax. But the credit note i received was for only 499. That is just ridiculous. What kind of a scam is this?
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Nov 20, 2017
Complaint marked as Resolved 
Was called and the issue was resolved in a timely manner.
Street Style Store customer support has been notified about the posted complaint.
Nov 18, 2017
Updated by Aishwarya Chandran
Edit: The item was 499 itself. Error on my part as i did not see the shipping cost. But you must amend your rule about no refunds when the cancellation is from your end, why must I be forced to buy something i don't want?
Verified Support
Nov 20, 2017
Street Style Store Customer Care's response
Hi Aishwarya Chandran,

As per our telephonic conversation you have received the voucher of Rs 499 and your other order of dresses has been packet ready for dispatch and it will delivered to you as soon as possible.

Once the order will be shipped, you will receive a mail from us.

If there is anything else, please mail us on sss.[protected]@gmail.com

Thank You
SSS

PS:- Please do not share any personal or bank details here or on calls as there have been a lot of cyber crimes recently .
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