[Resolved] Street Style Store — order hasnt delivered yet

Vratica Kain

Address:

Hauz Khas, New Delhi, New Delhi, Delhi

Hi,
I had ordered a pair of boots on[protected]. I made the online payment. The website says it takes 3-21 days to deliver. It has been 26 days as of today. I tried calling on the provided helpline. There is an automated machine that asks my order number and tells me a date.
I have been calling on that helpline since 18.01.2020. Every time I call, she provides me a new date of estimated delivery.
Overall, I have called 7 times, and they keep on postponing the estimated delivery date.
Also, I attempted to contact the executives responsible for calling. None of them have come in front to speak with me. They are always unavailable.
This behaviour is completely unacceptable.

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Mar 9, 2020

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Feb 07, 2020

Street Style Store Customer Care's response Hi,

We are extremely sorry for the inconvenience caused. We would like to inform you that, we tried to connect you for above mentioned query but unable to reach you. We have canceled your order #3273643 and we have initiated your refund and it will reflect in your Bank account within 5-7 working days.

Please mark this case as "Resolved" if you find that the query is resolved from our end.

Thank you
SSS