[Resolved]  Street Style Store — order not delivered and no information available

Address:Pune, Maharashtra

Hello,

I placed an order id 1897269 from street style store which is 3 pair of footwear on 14-nov-2017. The status on my order showed a delivery date of 05-dec-2017. However, my order wasn’t delivered in the said date and no tracking status is available still.

The website claims to deliver orders in 3-21 days however it has crossed that and still no information is made available. I have raised several tickets with the website but they have closed all of them with no information.

This is ridiculous. I want to know a confirmed date of delivery along with dispatxh details. Otherwise i want an immediate refund without any delay.

Thanks,
Gousiya s
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Dec 20, 2017
Complaint marked as Resolved 
The product has now been delivered on 19-Dec-2017
Street Style Store customer support has been notified about the posted complaint.
Verified Support
Dec 11, 2017
Street Style Store Customer Care's response
Hi Gousiya

To be honest, we also don't like our customers to be waiting for the orders. However, we are a start up and have got our own manufacturing so, we are struggling in terms of production and delivery. We are working on this feedback already and hopefully, it will be sorted out soon.

Your details have already been forwarded to the concerned department. on a priority basis and will be dispatched very soon. We assure you that our products are worthy to wait and your cooperation and patience will be appreciated.

If there is anything else, please mail us on sss.[protected]@gmail.com

Thank You
SSS

PS:- Please do not share any personal or bank details here or on calls as there have been a lot of cyber crimes recently .

If your query has been resolved kindly mark resolved on it.
Complaint comments 

Comments

Street style store,

I have already been waiting for a month now for my products to be delivered and yet again you are asking me to wait for them. Please give me a confirmed delivery date or let me know the procedure of refund. Considering your services I don’t know how many years you’ll might take for refund. This is pathetic customer service. You have already failed to delivered at your promised 3-21 days and this needs to be compensated from your end.

Please reply with a confirmed delivery date or refund procedure. I am not interested in anything else.

Worst shopping experience ever

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