[Resolved] Street Style Store — order placed , help & support | |
The Quality of the products is very cheap. The help & Support team is PATHETIC. Website never works when it comes to Submitting a Ticket or Reporting an Issue. Refunds are not there moreover when it comes to Exchanging of damaged products the don't respond on time so that the exchange period of 15 days gets over. . . . I have placed 2 orders thorough StreetStyleStore and I have some complaints which after so many calls & emails are not being resolved. 1. Order #2775093 & 2834867: I ordered 2 pair of shoes out of which was a defected product so I requested for exchange and received the replacement but again the product was a damaged one. So requested them to change and replace it but instead they accuse of saying we haven't received any the images of product and Then after sending it again they say That the product is used. Of course it seemed used and it was damaged that is the reason I was returning. 2. Order #2775054 : I received the wrong size 41 and immediately I requested for Exchange but no response was there and my exchange request wasn't taken. Moreover, the date my order got delivered is also wrongly updated.The team didn't responded on time and hence they say the only within 15 Days the process can be Initiated ** I didn't ask for any Refunds I only wanted the product quality & size should be satisfactory. Was this information helpful? | |
Jul 21, 2019 Complaint marked as Resolved Street Style Store customer support has been notified about the posted complaint. Verified Support Jun 19, 2019 Street Style Store Customer Care's response Hi, We are extremely sorry for the inconvenience caused. We would like to inform you that as per our telephonic conversation, we arrange the pickup of the products in order #2775054 and #2834867, the pick-up will take "2-3" working days once the pick up is done and we receive the products in our warehouse, we will issue you the credit voucher and it will be reflect in your SSS wallet. Please mark this case as "Resolved" if you find that the query is resolved from our end. Thank you SSS | |
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+91 11 4700 5870
206-Bhagwati Sadan Building, Plot No 8, BH Block Market, Shalimar Bagh, Delhi, Delhi, India - 110088
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