[Resolved] Street Style Store — product for exchange not received

Ipsita Ghosh

from Kolkata, West Bengal

Address:

New Delhi, Delhi

I had ordered 2 pairs of boots and there was some challenge with the size i had ordered hence requested for an exchange of the correct size. The products were picked up for exchange however i never got the correct products delivered yet. I am written quite a few complaints on their site and to that there only reply came to allow them 48 hours time to figure out the same. Still no reply or update with regards to the same. I have ordered from this site innumerable times and never faced any issue but this time it's really disheartening with this happening plus the weird response from the team. And also how come a online shopping portal doesn't have a contact number???!!!???
Request you to look into the matter and help me out
Order no. 2194405
Order date 23/04/2018

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Jul 9, 2018

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Jun 07, 2018

Street Style Store Customer Care's response Hi,

Apologies for the inconvenience !!

As per our records we have issues you a credit note which you have already redeemed in your next purchase. Please be rest assured, we have already forwarded the details of your order to the concerned department.

You will receive the products asap.

Thank You
SSS

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Comments

gitika kaur

from Noida, Uttar Pradesh

This is with reference to order no 2233626.
I updated my address . Still after paying, in invoice it is showing my old address. I want to deliver it to my updated address

Street Style Store Customer Care's response, Jun 7, 2018

Verified Support

Hi Gitika,

As per our records your order is already delivered from our end.

Thank You
SSS