[Resolved] Street Style Store — product not delivered since 6 months | |||||
Hi, i had placed an order with sss on 18feb, 2017. After a month and a half i did receive it, however, due to the size issue, i had to return it. This happened in the month of march. Since then i have been waiting for my product and have written n no of emails, no reply has been provided except for the auto generated emails and product is yet not delivered. The service is pathetic. The money is also not refunded. I had also suggested a work around but they didn't like it as well, as it was very clear that they no longer have the product but are adamant to accept it. All they have been doing is marking it as a priority dispatch which has gone to the count of 12 by now. But i think they forgot to dispatch the product for real. This has been a very bad service. Really need all the help that i can get. Was this information helpful? | |||||
Sep 18, 2017 Complaint marked as Resolved So after n number of emails marked to SSS, I did receive a Coupon of the same amount, on August 1, 2017.
The product was shipped within the said timelines, and finally the chase for the product got over.
I m not happy with the service and the response they have against the concerns raised, but just glad that the money wasn't wasted and i got my product. Street Style Store customer support has been notified about the posted complaint. Jul 18, 2017 Updated by dinkle The order no : 1427577 Here is the image of wrong AWB Number and priority dispatch marked for the 11th time    Verified Support Sep 15, 2017 Street Style Store Customer Care's response HI Greeting of the Day, Sorry for the inconvenience cause and we lack in meeting your exception, kindly provide another chance to provide you better service. Would like to inform that we are the self manufacturer and our material used in product are import from other countries, sometimes the order delay. We regret to inform you that the order #1427577 has been cancelled as the products are not under production due to unavoidable circumstances. therefore credit slip as given towards your order i.d for future shopping with us. in future kindly share your concern on below mention email id. sss.[protected]@gmail.com Thanks & regards sss | |||||
 Add a Comment | |||||
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
75%
Complaints
5998
Pending
611
Resolved
4288
+91 11 4700 5870
206-Bhagwati Sadan Building, Plot No 8, BH Block Market, Shalimar Bagh, Delhi, Delhi, India - 110088
Post your Comment