[Resolved]  Street Style Store — regarding my purchase of shoes

Address:	Chandigarh, Chandigarh, 160101
Website:	streetstylestore.com

I placed on order with street style store on 16th dec 2017 [order id #1970322]. I raised a request for pick up for the replacement of the order as the shoe size did not fit me.
After few days, i received a message from sss that the request for pick up has been canceled as i did not pick up call, which is totally untrue as no one called me. I called the delivery person to pick up the order and he conveyed that your request is canceled so raise a new request. I could not raise a new request as status was still showing as "exchange - pick up request sent".

I emailed sss three times but did not get any single response from their side.
Its going to be one month and i am suffering with this issue.
Sss, is not entertaining my request at all. They can credit the same amount of rs 624 in my sss account so that i can purchase something else if they cant refund me the money. But please atleast acknowledge the request.

Thanks
Neha