[Resolved] Street Style Store — Replacement of pair of shoes

Ishanthakur9001

from Gagret, Himachal Pradesh

Address:	New Delhi, Delhi, 110088
Website:	www.streetstylestore.com

I ordered two pair of shoes on 16/11/2016 it has been more than 2 months and I have received only one pair of shoes which is also not the pair of shoes I ordered so I requested for the replacement of the wrong pair of shoes.I received a mail from SSS ( screenshot attached ) for a pickup on 13/01/2017 by FedEx, but no-one has come for a pickup till date also when I went to FedEx office they are asking me for a awb number without which the refuse to pickup which SSS is suppose to provide me and I haven't received yet.
This is my second complaint asking for the awb number.
I want that awb number for the pickup and also my second pair of shoes. The time period for my waiting is beyond my limits and I am totally frustrated and harassed now

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May 14, 2017

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Jan 23, 2017

Street Style Store Customer Care's response Hi Ishan Thakur

We would request you to please send back to us your shipment yourself and collect the receiving of the shipment from the courier company, and same send the snapshot of the receiving slip then we will provide you credit note of Rs200. courier charges,

735, C/O Mehar singh,
Goonga park marg, o.p somani tiles
showroom, Mundka village
110041 New Delhi

Thank you
SSS

Jan 24, 2017

Updated by Ishanthakur9001 I have send back the shipment to you through blue dart ( slip copy attached) and will be reaching you till tomorrow. But it cost me 525 rupees, so I want you to pay this amount in place of 200 rupees.
Also send both the pair of shoes to the earliest.

Jan 24, 2017

Updated by Ishanthakur9001 I received a wrong pair of shoes from SSS about which I complained in reply of which they asked me to courier the wrong pair which I did today and will be reaching SSS by tomorrow (receiving copy attached ) . SSS updated in my previous complaint that they will pay me 200 rupees as the courier charges but the courier costed me 525 rupees . So I want SSS to pay me full 525 rupees as its their fault as they wtongly send me the pair of shoes .