Street Style Store — shoes was delivered with wrong size and when I placed exchange, the order is missing from my account

Address:Ramanagara, Karnataka, 562112
Website:Streetstylestore

It's been more than 3 months since I received my order, I placed for exchange but no one came to pick the package yet. Now if I check my account, that order is missing and it says that 'not placed any order yet'. What are you people doing? I want my refund back. Horrible service. My order ID: GJMEDEUOO
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    Street Style Store Phone
    +91 11 4700 5870
    Street Style Store Address
    206-Bhagwati Sadan Building, Plot No 8, BH Block Market, Shalimar Bagh, Delhi, Delhi, India - 110088
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