[Resolved]  Street Style Store — trouser, top n dress

Address:560099
Website:Streetstylestore.com

Hi i had ordered one yellow dress, one top and one brown vintage trouser from them, order i'd is https://streetstylestore.com/index.php?controller=order-detail&id_order=2611492. i had placed the order on jan 12th but till now i haven't received any information, neither any call. I have made a payment of 1000 and whenever i check they show delivery date of feb 2 but no tracking id or tracking number or any tracking details showing packed, or dispatched, moreover i tried contacting customer care, their number is never reachable, no feedback on my mail, same auto generated information, please help me to get my money back.
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Mar 13, 2019
Complaint marked as Resolved 
Street Style Store customer support has been notified about the posted complaint.
Verified Support
Feb 04, 2019
Street Style Store Customer Care's response
Hi,

We would like to inform you that as per our telephonic conversation, we have already forwarded your issue to the concerned team. They are trying their level best to dispatch your order #2611492. Please be assured that once it is dispatched, you will receive a mail from our side.

Please mark this case as "Resolved" if you find that the query is resolved from our end.

Thank you
SSS
Feb 09, 2019
Updated by Suchorita Chatterjee
Hi after my previous complaint with you, I had received a call from the customer care team, by name Himanshu and he said within 10 days they will dispatch my order but still i haven't received any msg, mail or feedback. Yesterday I mailed him n no response, pls help me to get my refund
Complaint comments 

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Hi after my previous complain I got a call from some executive of street style store by name Himanshu, and said within 10 days they will dispatch and I got call on 4th Feb and its been 5 days I haven't got any mail or msg, I dropped a mail to Himanshu but he din reply either, I guess i have lost my money, pls help me to get refund

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