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[Resolved]  Street Style Store — trouser, top n dress

Hi i had ordered one yellow dress, one top and one brown vintage trouser from them, order i'd is https://streetstylestore.com/index.php?controller=order-detail&id_order=2611492. i had placed the order on jan 12th but till now i haven't received any information, neither any call. I have made a payment of 1000 and whenever i check they show delivery date of feb 2 but no tracking id or tracking number or any tracking details showing packed, or dispatched, moreover i tried contacting customer care, their number is never reachable, no feedback on my mail, same auto generated information, please help me to get my money back.
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Complaint marked as Resolved Mar 13, 2019

Complaint Status


[Feb 03, 2019] Street Style Store customer support has been notified about the posted complaint.
Verified Support
Street Style Store Customer Care's response Feb 04, 2019 Hi,

We would like to inform you that as per our telephonic conversation, we have already forwarded your issue to the concerned team. They are trying their level best to dispatch your order #2611492. Please be assured that once it is dispatched, you will receive a mail from our side.

Please mark this case as "Resolved" if you find that the query is resolved from our end.

Thank you
SSS
Updated by Suchorita Chatterjee Feb 09, 2019 Hi after my previous complaint with you, I had received a call from the customer care team, by name Himanshu and he said within 10 days they will dispatch my order but still i haven't received any msg, mail or feedback. Yesterday I mailed him n no response, pls help me to get my refund
Complaint comments  1 Comment     Updated: ShareTweet

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Hi after my previous complain I got a call from some executive of street style store by name Himanshu, and said within 10 days they will dispatch and I got call on 4th Feb and its been 5 days I haven't got any mail or msg, I dropped a mail to Himanshu but he din reply either, I guess i have lost my money, pls help me to get refund

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    Street Style Store
    Customer Care Service
    Customer satisfaction rating
    75%
    Complaints
    5274
    Pending
    959
    Resolved
    3702
    Street Style Store Phone
    +91 11 4700 5870
    Street Style Store Address
    206-Bhagwati Sadan Building, Plot No 8, BH Block Market, Shalimar Bagh, Delhi, Delhi, India - 110088
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