[Resolved] Street Style Store — upsetting service

Manishaaa02

from Mumbai, Maharashtra

Address:

Mumbai City, Maharashtra

Hi,

I ordered a combo of three shoes worth rs. 999/- on 29 sept 2019 from http://streetstylestore.com/ & paid through my credit card. No tracking number or any other mail or message was sent to me except this one (See attachment). They didn't even provide me a tracking number and also have not deliverd the product yet.
Is this the way to treat a customer? It's been so long and there's no track of my order!!
This is very upsetting. I've even attached a screenshot evident of the same.

Thanks,
Nishtha

+1 photos

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Nov 20, 2019

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Oct 18, 2019

Street Style Store Customer Care's response Hi,

We are extremely sorry for the inconvenience caused. This is to inform you that your order has been shipped. It will take 2-3 working days to deliver the product to you.

The shipment has been sent for delivery on "10/16/2019" by the courier service "xpressbees". We wish to deliver in next 2-3 working days. Here is your tracking number[protected].
Please click on the link to track the same. http://www.xpressbees.com/track-shipment.aspx

Please mark this case as "Resolved" if you find that the query is resolved from our end.

Thank you
SSS