[Resolved] Street Style Store — Wrong goods delivered twice and still not received correct one

kk2911

Address:

Building No.7, 1st Floor, Hauz Khas Village New Delhi 110016

This online website streetstylestore.com is a seller of women's shoes and clothes. I have purchased 3 shoes from them and one was delivered in the wrong colour. I placed an exchange request and it was picked up. In return I again received the wrong size this time. I have contacted them from their facebook support multiple times but no proper response. It has been a month now. They are neither proving the correct product, nor providing a refund. Their customer care number is non functional. I have also complained on their website but no luck. Please help me get this resolved.

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Jan 11, 2021

Complaint marked as Resolved

Refund received

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Jan 09, 2021

Street Style Store Customer Care's response Hi,

We are very sorry for the inconvenience caused. We would like to inform you that as per our telephonic conversation, we have initiated your refund for order #3845580 and it will be reflected in your account within 5 to 7 working days.

Please mark this case as "Resolved" if you find that the query is resolved from our end.

Thank you
SSS